Power Influencing

Converting Conflict Into Collaboration

In competitive times, good relationships mean more.

"Any compromise on mere fundamentals is a surrender."

Ghandi

In a time when resources are at a premium, we all must depend on each other in new ways. Those who can build deeper relationships with internal and external customers will succeed in creating lasting results. Better relationships used to depend on entertainment budgets, now they depend on trust building skills.

Recent comments...

"Sales are closing themselves – I'm not pushing and my clients seem to enjoy it"

"I started using the tools and my team is more engaged, things run smoothly"

"My customers are opening up – telling me things I haven't heard before"

"My relationships aren't 'me against you' any more – it saves lots of time"

Participants will learn:

Why "price" maybe a false issue
Why compromising isn’t good for customer relationships
That good listening is a state of being - and how to get there
How to uncover and resolve the real barriers to agreement
The myths about win-win!
To identify and resolve their personal blocks to asking for what they want
How to prepare for impromptu conversations with senior staff
The keys to strengthening relationships in hard times
How to avoid the relationships that are a waste of time for everyone


	Format: 2 Day face-to-face training for a maximum of 12 people.

Action Coaching